Nor-Cal Garage Door

Customer Reviews

I see a few bad reviews on these folks, and I’m amazed that there are any negative comments. I’ve used NorCal four or five times over the years and have never had a bad experience.

Friday, I called about a replacement for my 1998 Genie garage door opener. I had gotten NorCal to replace my daughter’s opener a few years before, and wanted a similar Liftmaster unit since she had had no problems with hers. I decided on a belt driven model and got an appointment for the following Monday. Cool, just a few days for service. However, an hour later I get a call asking me if I wanted them to install the unit that day. I said sure, and two hours later, Alex showed up and started to work. He patiently told me all about the unit while installing it and all the accessories that came with it. Then, he lubricated the big springs above the door, as well as the hinges, etc.

The fee was the exact amount quoted on the phone, and there was no 3% charge for using my card (like a lot of other businesses here in town).

Alex left the garage clean, and he took the old Genie equipment with him. I can’t think of anything else they might have done to make the experience any better. Even the price was more reasonable than their competitors.

Nothing else to add. I’m pretty picky, so believe me when I say these guys rock.

10/5/24

Tim D. -on yelp

Nor Cal was perfect. Conversation on the phone from the office to start with. Call from technician when on the way. Arrived well within the appointment time window. Tech was very knowledgeable. Everything was repaired. I highly recommend Nor Cal!!

6/14/24 Property Managment Team

Kelley Coe

The technician was able to come out the next day to diagnose the problem. He needed to order parts and came a few days later and got the job done quickly. Awesome work! 3/27/24 5-star Home Warranty Review

Fam

Great local business. Fixed our garage door springs quickly and at a fair price. I would not hesitate to work with them again in the future. 3/25/24

Ben on Google

Was doing business with a competitor having my garage door repair and decided to get a second option. Called Nor-Cal Garage Door and noticed quickly the level of service and knowledge they had to offer was far superior to their competitors. The price they quoted me was much cheaper, and repairs were done quickly. They kept me informed so there were no hidden costs. I would “HIGHLY” recommend Shannon and his team. Fantastic work. 2/12/24

Beverly on Yelp

We would like to thank your entire crew from office staff to technicians. Next day removal and installation was icing on the cake.

Also wanted to let you know your pricing was outstanding compared to 3 other Redding outfits we got estimates from.

Correct me if I am wrong, but Alex your installation technician was very professional and has picked up this trade incredibly well. Very mythological and steady pace. Even gave me pointers along the way while watching.

Thanks to Lori too, my new Amiga, able to quote, schedule, and answer my questions.

Thanks again and will be referring Nor-Cal Door to all who ask. 2/2/24Mike & Valerie email

I can’t say enough good things about Shannon and his crew. Over the past couple months, we’ve had garage door issues in different locations. Each time I’ve called, they’ve answered the phone and scheduled the appointment immediately. Service delivery is as scheduled, prompt, friendly, and professional and their pricing is super reasonable. The other thing I really valued is that they don’t always try to push product sales. Both times, they were able to repair our existing units. It’s super easy for companies like this to take advantage of us ignorant consumers and I haven’t experienced that in the least from this company. It’s so nice to have a go to for things as it’s hard to find reliable, quality help anymore and Nor-Cal Garage Door checks all the boxes in this regard. Thank you, Shannon and crew! 11/22/23Ryan C. on Yelp

Thank you for such speedy, friendly serviced. (8/25/23)Renee B.

Thank you! Fast and knowledgeable service! Great job! (12-15-22)Robert Z.

5 stars on Google
I called this morning to tell Nor-Cal I needed help getting the car out of the garage after I had backed the car into the garage door. Ugh. I thought from the looks of the situation that I would be replacing the door. Bryce arrived a couple of hours later and had the door straightened out and fixed in less than an hour. It’s like new again. Amazing work. Thanks Nor-Cal!(9/22/22)Dennis S.

The only thing I can say about Nor-Cal Garage, this company is GREAT! Jesse an installer with Nor-Cal Garage showed up on time to install our garage door. He explained in detail, what he will be doing regarding installation of the door. I was very impressed by Jesse work ethics, He was very professional, polite and gave great service. In no time the garage door was installed. He took time to explain how the garage works and explain the warranty. (8/16/22)Joe M on Yelp

Thank you! Great service! (7/28/22)Bob Zitek

Contacted them, they responded quickly and my garage door was back in operating condition super quick! (6/5/22)Cherylann B.

Called yesterday to get on the schedule. Today I have a garage door opener. Scheduled me the next day. Super happy with it. LED light is bright. The system is quiet and the guy installing my system was very professional. Will recommend this company to family and friends. They also had the best price in town. (3/16/22)Thomas R. on Yelp!

These folks are GREAT! Have “done business” with them for years (garage door companies being someone you really DO NOT want to “do business” with but have to) and every single time they have been wonderful! Two years ago, we had to get our 20 year old garage door opener replaced, Nor-Cal did it (of course)…we noticed a weird chattering noise a few days ago and requested a service call that happened yesterday…turned out to be a plastic dust protector…but still a “service call”…I picked up the part with a promise to install it myself… they “comped” the service call by stretching a one year warranty by 13 months…Thank you!! (2/1/22)Cork McGowan

Thank you for such great service. Another company came out 3 times and never found the problem and charged more than you did for fixing it. (1/18/22)Mary

Excellent customer service. Picked up the phone right away, let me send pictures via text of my issue (broken coil spring), gave me a quote that was far more reasonable than other local competitors based on my basic research and were super prompt. Bryce came out right on time, was very polite, professional and did great work. Went over his work with me, serviced both garage doors and was out in 30 min with a job well done. Would highly recommend! (7/23/2020) Matt D. on Yelp!

5 Stars on Goggle!
Technician quickly diagnosed my problem and had all the tools including the new motor part needed with him. I love that it could get fixed in 1 visit instead “having to wait for the part to come in”. He also gave me some tips to keep my door working well in the future. Painless repair project! (7/2020) Brittany Nicole

I called around to get a garage door spring fixed, everyone I called wanted double the price as Nor-Cal Garage Door. Andrew came out the same day we agreed to do the work and was very friendly, he obviously knows what he is doing because he had the door working better than ever in about a half an hour. Then stuck around to lubricate all moving parts of the door! Absolutely amazing, friendly and professional service! I would definitely recommend these guys! (7/8/2020) Brandon W. on Yelp!

5 Stars on Google!
As a Property Manager I deal with many different trades and I can tell you that this company is alway professional quick to respond and I am always comfortable with their pricing. I feel they are always fair and honest. Many companies related to construction and or repair are so busy in the north state since the fires that they take advantage of local customers. Not this company! I seldom do reviews but, I feel when a company take such good care of their local customers, it is important to let them and other potential customers know.(6/2020)Carlla Wagner

Nor-Cal is the only garage door service that I’ll use!
They got here early and replaced the insulation on the bottoms of my two garage doors in no time. This was the second time I used them the first time they discovered why the remotes weren’t working the fixed it and lubricated and adjusted both doors. They work perfect now! Thanks Nor-Cal (5/13/2020)Mike M. on Yelp!

5 Stars on Google!
I have been dealing with Nor-Cal Garage Door Co. For over 15 years. They are quick and use quality products and do quality work. I will continue to use their products and service. Love my Chamberlain with phone controls. (5/2020)Randy French

Install went without a hitch. Both the installers and the owners in the office were great to work with. (2/24/2020)Wil Buller

The service technician was polite, informative and performed very quickly. (2/24/2020)William L Meek

Great job. Thank you! (2/24/2020)Ron Brown

Very Satisfied
Product is top of the line. Andrew was friendly, outgoing, professional and very good installer. My new garage door and opener looks and works as advertised. I’m a happy man with a happy wife. Thanks NorCal…Thanks Andrew! (2/24/2020)Chet Sunde

5.0 star rating
Thank you for all of your hard work in 2019! I look forward to working with you again in 2020. Happy New Year! (1/3/2020)Amanda M., Muse Builders

5.0 star rating
I am very satisfied with the service. Bryce was prompt, efficient, and helpful. Good job! My openers are now working great. (1/3/2020)Susan H.

5.0 star rating from Yelp!
I’ve had Nor-Cal Garage Door come out 3 times now for various issues. Andrew calls me ahead of time so I can leave work to meet him. Always on time, knowledgeable and get’s the job done quickly. He goes above and beyond to be sure everything is addressed. Best service ever and always with a smile! I would recommend Nor-Cal Garage Door and Andrew to anyone needing any type of service relating to their Garage Door. Excellent service & Fair pricing! I won’t use anyone else! (10/07/2019)Danell D.

5.0 star rating on Yelp!
Nor Cal Garage Door is the absolute best in Shasta Co. Shannon and staff helped me with my Carr Fire rebuild and were so helpful with design. The installation was on time and on budget. I highly recommend them to anyone wanting the best prices and the best customer service. (9/19/2019)William H.

5.0 star rating from Yelp!
We had Nor Cal Garage come out to our rental property and install 4 garage door openers. At the last minute, we had to make a change and needed to install one of the openers at a different location. They were very accommodating and did not charge us for the location change. We would definitely recommend them. They were prompt, professional, and had great customer service. (12/13/2018)Pern L.

5.0 star rating from Yelp! Very prompt, on time for their scheduled appointment,friendly and knowledgeable installer. Nor Cal beat the competitors price by $200.00. (6/12/2018) Denise Y.

A short time ago your young man departed my property after installing a new garage door for me. I want to say this young man is a very find lad and he was very polite and skilled and left me with a door that surprises me in its quietness and ease of operation.

When I think back at the other door company and their installation I am amazed at the difference and yours is for the better I assure you. I shall speak very positive about Nor-Cal but most negative about the other company. I am so glad I found you first for door parts then eventually for a complete door. (3/10/18)John B.

I wanted to write a letter of appreciation. My technician Jesse politely called ahead of time to make sure it was okay to come by even though my landlord of the house gave permission. He promptly showed up when he said he would and fixed my unusable garage door all before I left for work at 8 am. I very much appreciate the fast response to my weekend problem and the kind customer service! I will recommend you if the opportunity ever comes up. (4/11/18) Tiffany M.

Thank you for coming out so quickly! Next day service was great for my broken spring replacement on my rental property. Now my tenants can use their door again. Thank you!Jeff W.

I stumbled across this company originally when I was trying to find a second garage door opener remote for a house we bought. When I called NorCal, Shannon told me to bring in my old remote and he would help me. So when I did, he got me a second remote, programmed it, and sent me off within minutes. Super easy and not a big deal at all.
Several months later I started thinking it would be nice to add a new automated garage opener to an existing manual shop door on our property. Shannon offered to come out that day and give me a free quote. I was hesitant as I assumed it would be spendy, and I didn’t want to waste his time. Turns out it was surprisingly affordable, so we scheduled it.
They came out on time, on the appointment day. The opener they installed is very quiet and smooth, with overhead lights and wall mounted control switch. We are very happy with this company, and will call them for any of our future garage door needs! Thank you guys for the awesome service you gave us!Dina M.

Great service today from Nor Cal Garage Door. They came out right away and fixed a spring that had broken on my garage door opener. Then came back the same day to fix another minor problem I had with the door. Couldn’t ask for better service. Thank you so much!Kathey T.

I wanted to pass along from my wife and son how pleased they were with Andrew. He was polite, professional and a pleasure to have in our home. Thanks for your prompt service on this one. Running out the garage before the door closed was getting me down.Bruce N.

I want to thank all of you at Nor Cal Garage Door for the great and reasonable priced service. I couldn’t open my garage door due to a broken spring. You immediately sent Andrew out who saved the day and replaced my broken springs. In trying to open the door I burned up my existing opener, which Andrew replaced within a few days.

Andrew was polite, knew his job, worked at a fast pace, cleaned up and had a pleasant smile on his face. The office help was great taking my payment over the phone. Everyone I dealt with was pleasant and very helpful. Keep up the good work. A very happy customer!Roberta W.